Intelligent operations
Software and machine learning that automates updates, problem detection, problem resolution and scales rooms efficiently.
Intelligent operations
- 24x7x365 monitoring to faster detect and troubleshoot issues
- Full visibility into room health
- Real-time alerts to notify you where and how to act
- Automated remediation resolves certain incidents on your behalf
Dedicated experts
A team of experts who provide 24x7 service operations, tiered support, and incident resolution assistance.
Dedicated experts
- Incident diagnosis with prescriptive guidance on cause and actions required
- Automated and Tier 1 assistance on troubleshooting
- Single point escalation support for all hardware vendors
- Integration with ServiceNow
Enhanced insights
Rich analytics, reporting and proven learnings at scale across many customers.
Enhanced insights
- Proven learnings at scale from many customers
- Reports and dashboards on daily operations and room performance
- Insights and recommendations on room usage and incident trend history