Chatbots for inContact using IMIbot.ai
IMIbot.ai is a platform for enterprises to build chatbots or Virtual Agents (VAs) that facilitate automation of a wide variety of complex customer service and sales interactions in a secure and scalable manner. The platform has been built from ground up to optimize for high accuracy in intent recognition and is backed by a robust fulfillment layer that together enhances customer experience and agent productivity. IMIbot.ai can intelligently transfer the control to an inContact agent at a crucial or a predetermined point in the conversation.
Features and Benefits
Higher response accuracy
A powerful rule engine to design and manage bot logic ensures that it operates in a con... Learn More
A powerful rule engine to design and manage bot logic ensures that it operates in a con... Learn More
Enterprise friendly architecture
Clients get our on-cloud deployment along with a managed service and self-service opera... Learn More
Clients get our on-cloud deployment along with a managed service and self-service opera... Learn More
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