Cloud-Based Platform
Scales with peak demand. Minimal IT resources and time commitment.
100% Natural Language
Handles knowledge base questions and dynamic, complex transactions that follow (i.e. knowing return policy and processing subsequent return). Offer consistent experience across all channels including voice.
Agent Access
Mimics IVR best practices. Connects customers to agents for out of scope inquiries. Eliminates customer need to switch channels. Arms agents with relevant data from conversation to deliver an effort free experience
Dynamic Media
Carousel displays multiple images or products for easy selection. Streamlines ordering and scheduling processes. Enhances in-chat user experience
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deliver a wide range of benefits powered by its unique artificial intelligence solution, Maestro. With the strength of Maestro’s automated benefit delivery capabilities serving as the epicentre of enterprise intelligence, Elutions’ cognitive solutions drive sustainable transformational growth opportunities for the world’s largest organisations across multiple industries. Elutions’ Maestro empowers enterprises with a unified cognitive platform to coordinate the management of numerous disparate operating systems, buildings, and assets with unprecedented control, foresight and transparency
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Deliver a wide range of benefits powered by its unique artificial intelligence solution, Maestro. With the strength of Maestro’s automated benefit delivery capabilities serving as the epicentre of enterprise intelligence, Elutions’ cognitive solutions drive sustainable transformational growth opportunities for the world’s largest organisations across multiple industries. Elutions’ Maestro empowers enterprises with a unified cognitive platform to coordinate the management of numerous disparate operating systems, buildings, and assets with unprecedented control, foresight and transparency